What is our typical process for working with a new customer?

We usually arrive at first to asses the issue and give a price on the spot. while 95% of the jobs can be done on the first visit, there's no commitments from the customer side for anything.

What should the customer know about our pricing (discounts, fees)?

We charge very reasonable prices. prices usually combine parts and labor.

What should you consider as a customer when looking to hire a garage door professional?

Make sure the technician uses the best materials out there and not trying to save money by installing cheap materials. That will ensure you and your family safety. and that is the key word when referring to overhead doors.

What questions should customers think through before talking to professionals about their project?

Garage door replacement parts are long lasting, so besides you and your family safety, you are investing for the future when you chose to replace a part. you might want to ask yourself "am I planning to live in this house for another decade or so"?

A recent project we are fond of and how long did it take?

Out of thousands of projects we have done, this is a story that doesn't happen quite often:

Our technician arrived to a customer and the garage door was completely off the track, the cars inside was smashed by the sectional door and the garage was completely exposed. We were able to deliver and install a brand new garage door for him on the same day! that made him so stress free and happy.

This old garage door collapsed and smashed on cars. Luckily the owner called us and we safely delivered and installed a new door on the same day!

What types of customers have we worked with?

During our long years in business, we worked with thousands of customers. We met people from different backgrounds and were able to help them with the right solution in the best timing.